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Manufacturing & distribution
Order to cash automation
AR aging, bad debt provisioning input, customer statements and collections follow-up produced from your ERP on schedule, so the credit team works the accounts instead of building the report.
Who this is for. Controller, credit manager, or the receivables lead who currently pulls the weekly aging.
The problem today
AR aging, bad debt analysis and customer statements are pulled out of the ERP by hand every week, reformatted, and circulated. By the time the report reaches the credit team it is already a few days old, and the oldest balances have aged further.
In SAP specifically, the reporting that exists rarely matches the cut the business wants, so the real report lives in a workbook built on top of a standard extract. That workbook becomes load-bearing, and the person who maintains it becomes a single point of failure.
What we deliver
Aging in the cuts your business uses
By customer, by business unit, by credit controller, by whatever dimension your credit policy is actually run on, produced from the ERP without a workbook in the middle.
Bad debt and provision input
The analysis your provisioning policy requires, calculated the same way every period with the policy written down and applied consistently.
Customer account statements
Statements generated and sent on your schedule, in your format, with the open item detail your customers will actually reconcile against.
Collections monitoring and follow-up
Accounts that breached terms surfaced the day it happens, with the follow-up drafted and the history of previous contact attached.
Short payment and deduction flags
Payments that do not match the invoice identified and categorized, so deductions are investigated rather than written off at year end.
One place to see the whole book
Total exposure, movement since last period and the accounts driving it, available to the controller without a request.
What agents do, and what your team approves
What the agents do
Agents extract from the ERP, build every report, generate the statements, monitor the accounts against terms and draft the follow-up correspondence.
What they never do
Statements and collections correspondence are reviewed and released by your credit team. No write-off, credit note or customer communication goes out without a named person approving it.
Systems we work with
- SAP
- Excel
- Power BI
- Amazon
From past work
What we have built
We automated AR aging, bad debt analysis and customer account statement production from SAP for a manufacturer, including the dimensions the standard reporting would not produce. We have also built marketplace receivables collections monitoring for sellers carrying balances across channels.
Questions we get
Do you need direct API access to SAP?
Not necessarily, and that is often what makes this feasible. Where API access is available we use it. Where it is not, we automate through the screens and standard extracts your team already uses, which means no new integration to get approved.
Which SAP versions do you work with?
ECC and S/4HANA are both common in our work. The approach adapts to what the system exposes, so the version matters less than how your implementation was configured.
Can collectors work directly from the output?
That is the design. Each collector gets their own accounts, prioritized, with contact history and the draft follow-up ready. The report is the working list rather than a document about the working list.
What happens when a customer disputes a statement?
The statement traces back to the open items it was built from, so the dispute is answered from the record. Each statement sent is kept as issued.
Related
- Indirect tax complianceSales tax and VAT prepared from ERP data and ready for audit.
- SOX and audit readinessControls and evidence stay ready all year.
- Receivables and collections managementTenant receivables tracked and collected on time.
- All Manufacturing & distribution workTax, receivables and compliance reports are rebuilt from the ERP every period by people who deserve better work.
- How we workRead the books, design for agents, ship them, train your operators, then run and improve.